Privacy policy
Last updated: June 3, 2026
Tiveniqa operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Tiveniqa is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, financial account details, transaction information, and payment confirmation.
- Account information including your username, password, security questions, preferences, and settings.
- Transaction information including items viewed, added to cart, purchased, returned, exchanged, or cancelled.
- Communications with us including customer support inquiries and other messages you send.
- Device information including IP address, browser type, and network connection details.
- Usage information including how you interact with our Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, when you place an order, create an account, or contact us.
- Automatically through the Services, including cookies and similar technologies.
- From service providers, such as payment processors, logistics partners, and analytics providers.
- From third parties or partners, where permitted by law.
How We Use Your Personal Information
We use your personal information for the following purposes:
Provide, Tailor, and Improve the Services
To process payments, fulfill orders, arrange shipping, manage returns and exchanges, maintain your account, and improve your shopping experience.
Marketing and Advertising
To send promotional communications and show relevant product advertisements based on your activity.
Security and Fraud Prevention
To detect and prevent fraudulent, illegal, or unsafe activities and to secure our platform.
Communicating with You
To respond to inquiries, provide customer support, and update you regarding orders.
Legal Compliance
To comply with applicable laws, respond to legal requests, and enforce our policies.
How We Disclose Personal Information
We may disclose personal information in the following situations:
- With Shopify and service providers for payment processing, shipping, analytics, and customer support.
- With business and marketing partners to support advertising and promotional activities.
- When required for shipping or order fulfillment at your request.
- Within our corporate structure or affiliates.
- In connection with legal obligations, disputes, or business transfers.
Relationship with Shopify
The Services are hosted by Shopify, which processes personal information to provide platform functionality, security, and performance improvements. Your data may be transferred and processed in countries outside your own jurisdiction. For more information, please refer to Shopify’s privacy policy and related documentation.
Third Party Websites and Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and recommend reviewing their policies separately.
Children’s Data
Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children.
Security and Retention
We implement reasonable security measures but cannot guarantee absolute security. We retain personal information only as long as necessary for operational, legal, or business purposes.
Your Rights and Choices
Depending on your location, you may have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of personal data
- Data portability
- Opt-out of marketing communications or targeted advertising
You may also disable cookies or use browser-level privacy controls such as Global Privacy Control.
International Transfers
Your information may be transferred and processed outside your country of residence, including in jurisdictions with different data protection laws.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.
Contact Information
If you have any questions or requests regarding this Privacy Policy or your personal information, you may contact us:
Legal Representative: Anthony Thompson
Email: admin@tiveniqa.com
Phone: +1 601-624-3876
Business Address: 425 Beasley Rd, Jackson, MS 39206, United States